Inside Sales / Customer
Service Associate
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| Location: Corporate (Suwanee, GA) |
Job Type: Office |
| Manages Others: No |
Req'd Travel: None |
| Req'd Experience: Prior
Customer Service |
Posted Date: 1/3/2008 |
| Relocation Covered: No |
Contact: HR |
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Email:
Send Email Now
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DESCRIPTION
Experienced Inside Sales / Customer Service Associate needed
at an industrial manufacturing company. Qualified
candidates would be able to communicate with Outside Sales staff
as well as directly with Customers. Great communication
skills, reliability and the ability to work with a team are a
must. Leadership skills for future growth with the
organization is a plus.
Full benefit
package/401K.
Job Summary: This position is responsible for
processing customer orders and invoicing shipments.
Assists customers with inquiries regarding orders, shipments,
prices and stock. Supports sales staff with customer
information.
Essential Functions: The essential functions include,
but are not limited to, the following:
- Records and processes orders, inquiries and quotations
received by telephone, fax, e-mail, personal contact and
daily mail
- Provides pricing/delivery within established guidelines
- Generates invoices for export shipments
- Handles reserving shipment transportation for export
shipments and documentation
- Supports the needs of sales management and staff
- Backup for domestic calls and management group when
needed
- Other job functions within the department when required
REQUIREMENTS
*Skill Requirements:
- Phone sales & support experience
- Computer order processing experience (AS400 experience a
plus)
- Experience handling export order documentation
- Computer literate (Microsoft Excel, Word, Outlook)
Needed Attributes:
- Ability to handle stressful situations
- Organization and attention to detail
- Good oral and written communication skills
- Motivated, professional team player
- Ability to build and maintain good interpersonal
relations
- Adaptability
The duties listed above are intended only as illustrations of
the various types of work that may be performed. The omission of
specific statements of duties does not exclude them from the
position if the work is similar, related or a logical assignment
to the position.
The job description does not constitute an employment
agreement between the employer and employee and is subject to
change by the employer as the needs of the employer and
requirements of the job change.
*=These are desired attributes. Personnel may be hired for
this position when Nitta Management determines them acceptable
for the position.
